EOC hero banner

Emergency Operations Centre

If you can keep your cool in difficult circumstances, then our control centre needs you!

Job Opportunities


Clinical Supervisors are one of the first points of clinical contact, and sometimes the first or only clinician a patient or caller may speak with, when someone calls 999.

It is an opportunity to work in the emergency front line of telephone clinical assessment, using our triage system (NHS Pathways) in conjunction with your clinical expertise. Excellent patient care, ensuring the best patient experience is paramount in this forward thinking, dynamic role.

Experience in either pre-hospital, acute, chronic or primary care will assist you in carrying out complex clinical triage on the telephone, providing assessment, referring to the most appropriate care pathway, or sometimes providing support whilst an emergency crew are on their way, looking to get patient care right, first time, every time.

You'll need to be either:

  • a Band 5 Nurse

  • a Paramedic with two years post NMC/HCPC Registration experience

Benefits

  • A minimum 27 days' holiday

  • NHS Pension Scheme

  • Personal and professional development and training opportunities

  • Childcare voucher scheme

  • NHS discounts

Join Our Team Find Out More


Emergency Medical Advisors (EMAs) are the first point of contact to the ambulance service, not every call you take will be a matter of life and death but the way you listen, interpret and deal with the calls will make a vital difference to the patients we serve every day.

Emergency Medical Advisors are fully trained to supply lifesaving advice to members of the public in the most critical situations, whilst giving advice to patients that may require other treatment options other than an ambulance response. We know this role is suited to people who are calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature.

This role offers a wide range of opportunities to kick start your career within our Emergency Operations Centre with the potential to progress into other roles within SECAMB.

You'll need to be a:

  • Good listener

  • Detail conscious

  • Decisive

We'll provide the training

Benefits

  • A minimum 27 days' holiday

  • NHS Pension Scheme

  • Personal and professional development and training opportunities

  • Childcare voucher scheme

  • NHS discounts

Join Our Team Find Out More


999 Ambulance Dispatchers manage a range of resources and deploy them to emergency calls.

They are responsible for identifying which calls are of highest priority and ensuring that the nearest and most appropriate resource is sent. Our dispatchers need to think logically and act quickly to ensure patient care is not delayed.

999 Ambulance Dispatchers also look after out frontline ambulance crews and manage their welfare using radio communications so it is important they are skilled communicators as well as both caring and understanding.

This role offers a wide range of opportunities to kick start your career within our Emergency Operations Centre (EoC) with the potential to progress into other roles within SECAMB.

No formal qualifications necessary but, you'll need to be:

  • Good multi-tasker

  • Able to prioritise workload

  • An excellent communicator

  • Have good typing skills

Benefits

  • A minimum 27 days' holiday

  • NHS Pension Scheme

  • Personal and professional development and training opportunities

  • Childcare voucher scheme

  • NHS discounts

Join Our Team (Surrey)

Find Out More


Benefits

  • A minimum 27 days' holiday each year, increasing with service.

  • New NHS employees from April 2008 will be eligible to join the Amended NHS Pension Scheme which provides membership to a final salary scheme with pension linked to pay near retirement. Other benefits include life assurance, dependent benefits, voluntary early retirement, ill-health retirement benefits and the option to increase retirement benefits

  • Personal and professional development and training opportunities

  • Childcare voucher scheme

  • Salary Sacrifice schemes for cars or push bikes

  • Access to occupational health and counselling services

  • Access to NHS discounts, offering NHS employees a range of money-saving deals